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In our business, we needed to identify opportunities that would deliver an increased capacity to deal with the growing demand for our services. Like most businesses, we had a finite resource base, but expectations were rising. Productivity...

Brenton Pike
 
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Problem Solving Course Overview

5 Why's, 5 W's & 2 H's, Root Cause Analysis, 8D, A3 Reporting, Risk Analysis, FMEA, Cause and Effect, QFD, 6 Sigma, DMAIC, PDCA. 

How many times have we as customers or as an employee experienced an issue or problem that we have seen and experienced before in the same business, same department, same process, same product or in providing the same service? This is often because we believe we do not have the time to fix an issue or problem fully, yet somehow we always find time to fix the issue or problem over and over again as it occurs. You know most of our businesses are getting larger, the range of products and services more complex, therefore if issues and problems are not being fixed forever and reoccurring then for sure we are going to experience more and more of them.

There are two issues here:

One is to fix the front end so the back end does not keep having as many issues and problems with changed or new processes, systems, products and services. This is largely accomplished with good project management and advanced quality planning.

The other is to have your staff skilled in Problem Solving skills, including the identification of root causes and sound corrective action.

Students undertaking this course should also consider Failure Mode and Effects Analysis (FMEA)

Our training is learning by doing (linked to individual or a team project) with an on the job project component in each course.

Contact us for more information, or register to be part of the next training to improve the effectiveness of your Problem Solving and Corrective Actions.

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Tick all the boxes, get it right first time, check list, audit, sustain, inspect, check, yes, attributes  Organisations we have worked with  Ideas, see the light, lean, lean online, for you, improvement, ideas for you, continuous improvement

HomeStart Finance, Department of Transport Energy and Infrastructure (DTEI), Email, Simpson Pope, Community CPS Credit Union, Australian Central Credit Union, Flinders Medical Centre, University of South Australia, Knowledge Plus, Training and Further Education South Australia (TAFESA), Land Services, Adelaide Bank, Australia Post, De-Bortoli Wines, Spotless Laundry, Mitsubishi, Darwin International Airport, Nothern Territory Airports, Good Health Wanganoi NZ, Department of Trade and Economic Development (DTED), Inghams Enterprises, Taylors Wines, Department of Health, Bluescope, BHP, Adelaide Training & Employment Centre (ATEC), Repco, Nylex, Humanagers, Automation and Process Control Integration, Print Train, Pasminco, Nyrstar, Department of Further Education Employment Science and Technology (DFEEST), Imperial Chemical Industries (ICI), British Tyre and Rubber (BTR), Lean Network, James Hardie, Ford Motor Co, Auspine, South Australian Centre for Manufacturing (SACFM), Centre for Innovation Business and Manufacturing (CIBM), Computer Management Centre, Dricon Air, John Shearer, Marconi Avionics, University of Adelaide, Tecalemit, SA Centre for Innovation......... and many, many more.  

Assistance, help, support, mentoring, out of the mess, chaos, partnering, improvement, continuous improvement  fitting the pieces together, jigsaw, constraints, puzzle, lean holistic, lean thinking, whole picture  Getting everyone on target, target, focus, goals, strategy, strategic, performance, on target   process, maze, contraints, bottlenecks, flow, work flow, complex, inefficiency, productivity  work flow, un constrained, direct route, unravelled, simplified, improvement, efficientcontinuous improvement, profit, lean improvement, lean thinking, efficiency, productivity  

 
 
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