The Community CPS Australia (Credit Union) continues to engage Productivity Australia and specifically Graham to deliver Lean office / finance training to our Executive, Senior Managers and Practitioners from all over Australia through a series...

Darren Troy

Consulting & Implementation

Lean Construction Lean Government Lean Office - Lean Finance Lean Manufacturing Lean Consulting Lean Health Care

Lean Information

What is Lean? What is Kanban? What is Kaizen? What is Waste? What is a Value Stream? Glossary of Lean Terms What is JIT? What is Continuous Improvement?

Quality Services

Quality Assurance, Lean Improvement, Quality Kaizen, Root Cause Analysis, Corrective Action, CTQ, APQP, PPAP, FMEA, ISO Systems, ISO Manuals, ISO Certification, Internal Auditing, 6 Sigma

Quality is a significant part of Lean and is at the heart of providing value to customers.

Creating and designing Judoka or built in quality and OHW&S is the express aim of Lean. When these built in characteristics are combined with risk assessment, critical to quality and safety analysis, standardised work, standardised systems and performance reporting, with statistical controls and regular layered audits makes for a very transparent, unyielding and preventative approach.

If you think of standardization as the best you know today, but from which to improve tomorrow; you get somewhere. (Henry Ford)

When you are out of quality you are out of business. (Unknown)

If you do not have time to do it right the first time, you must have time to do it all over again. (Unknown)

Built in quality has many elements a few for you to consider:

Good housekeeping and work layout (5S)
Poka Yoke or mistake proofing
Quality Planning using Advance Product Quality Planning (APQP)
Quality Function Deployment (QFD)
Failure Mode and Effects Analysis (FMEA)
Design for Processing and Automation
In process checking and Autonomation
Andon or visual signals and controls in plant and equipment.
Preventative and Productive Maintenance (TPM)
Process Capability & Gauge R&R
Statistical Process Control
Six Sigma and Root Cause Analysis

Our quality services include:

Training for all above and more
Development of quality systems to ISO9000
Provision of manuals, procedures and documents
Conducting independent audits on systems, products and processes
System development for third party accreditation e.g. ISO9000, customer specific
Completion of standardised worksheets built around best practices in your organisation
Implementation of electronic management of all of your audits, controlled documents, corrective action and standards
Performance Measurement and management

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Organisations we have worked with

HomeStart Finance, Department of Transport Energy and Infrastructure (DTEI), Email, Simpson Pope, Community CPS Credit Union, Australian Central Credit Union, Flinders Medical Centre, University of South Australia, Knowledge Plus, Training and Further Education South Australia (TAFESA), Land Services, Adelaide Bank, Australia Post, De-Bortoli Wines, Spotless Laundry, Mitsubishi, Darwin International Airport, Nothern Territory Airports, Good Health Wanganoi NZ, Department of Trade and Economic Development (DTED), Inghams Enterprises, Taylors Wines, Department of Health, Bluescope, BHP, Adelaide Training & Employment Centre (ATEC), Repco, Nylex, Humanagers, Automation and Process Control Integration, Print Train, Pasminco, Nyrstar, Department of Further Education Employment Science and Technology (DFEEST), Imperial Chemical Industries (ICI), British Tyre and Rubber (BTR), Lean Network, James Hardie, Ford Motor Co, Auspine, South Australian Centre for Manufacturing (SACFM), Centre for Innovation Business and Manufacturing (CIBM), Computer Management Centre, Dricon Air, John Shearer, Marconi Avionics, University of Adelaide, Tecalemit, SA Centre for Innovation......... and many, many more.

Assistance, help, support, mentoring, out of the mess, chaos, partnering, improvement, continuous improvement fitting the pieces together, jigsaw, constraints, puzzle, lean holistic, lean thinking, whole picture Getting everyone on target, target, focus, goals, strategy, strategic, performance, on target process, maze, contraints, bottlenecks, flow, work flow, complex, inefficiency, productivity work flow, un constrained, direct route, unravelled, simplified, improvement, efficient continuous improvement, profit, lean improvement, lean thinking, efficiency, productivity