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Productivity Australia, and specifically Graham Eagles, worked with the Redesigning Care team at FMC in 2004/5. Most of his time was spent mentoring the Redesigning Care team, working with our Sterilising Unit and Pharmacy Department, and also...

Melissa Dougherty
 

Quality Services

Quality Assurance, Lean Improvement, Quality Kaizen, Root Cause Analysis, Corrective Action, CTQ, APQP, PPAP, FMEA, ISO Systems, ISO Manuals, ISO Certification, Internal Auditing, 6 Sigma

Quality is a significant part of Lean and is at the heart of providing value to customers.

Creating and designing Judoka or built in quality and OHW&S is the express aim of Lean. When these built in characteristics are combined with risk assessment, critical to quality and safety analysis, standardised work, standardised systems and performance reporting, with statistical controls and regular layered audits makes for a very transparent, unyielding and preventative approach.

If you think of standardization as the best you know today, but from which to improve tomorrow; you get somewhere.   (Henry Ford)

When you are out of quality you are out of business. (Unknown)

If you do not have time to do it right the first time, you must have time to do it all over again. (Unknown)

Built in quality has many elements a few for you to consider:

  • Good housekeeping and work layout (5S)
  • Poka Yoke or mistake proofing
  • Quality Planning using Advance Product Quality Planning (APQP)
  • Quality Function Deployment (QFD)
  • Failure Mode and Effects Analysis (FMEA)
  • Design for Processing and Automation
  • In process checking and Autonomation
  • Andon or visual signals and controls in plant and equipment.
  • Preventative and Productive Maintenance (TPM)
  • Process Capability & Gauge R&R
  • Statistical Process Control
  • Six Sigma and Root Cause Analysis

Our quality services include: 

  • Training for all above and more
  • Development of quality systems to ISO9000
  • Provision of manuals, procedures and documents
  • Conducting independent audits on systems, products and processes
  • System development for third party accreditation e.g. ISO9000, customer specific
  • Completion of standardised worksheets built around best practices in your organisation
  • Implementation of electronic management of all of your audits, controlled documents, corrective action and standards
  • Performance Measurement and management

     

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